Terms, Conditions & Pricing Policy
Terms, Conditions & Pricing Policy.
Retail Prices quoted are in Australian Dollars and include G.S.T.
Trade pricing (T1, T2, T3, D1 & D2) is ex GST.
Overseas Sales are ex GST with any Duty and other Taxes to be payable at Customers cost. ie at your end.
Please contact us before ordering.
Please proceed through Check Out.
Distributors and Retailers:
50% Payment on receipt of Order.
Please open an account prior and email us and tell us about yourself and your Company.
Balance prior to Shipping.
Contact us for further details.
All prices are quoted in Australian Dollars.
We recommend all Fantem, Qubino™®, Black Cat™® or Philio Zwave Modules are installed by an Authorised Black Cat™®
Installer or Registered Electrical Contractor (REC).
Failure to do so may render any warranty void.
Returns-Warrenty & Refunds.
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a
7 day money-back guarantee from the time you receive the goods.
Please email us at: [email protected] within that time if you are not satisfied with your purchase so that we can resolve any problems.
- This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
- All products must be returned in their original condition and packaging.
- All products returned that are not in original condition are subject to a restocking fee of 15%
- All postage and insurance costs are to be paid by the buyer.
- We recommend that you return the product via Registered post and that you pre pay all postage.
- All products must be securly packaged to prevent damage to the product and packaging.
- Damage to product packaging may incur a repacking fee of 25%.
- You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.
- Black Cat Control Systems™®
will not be responsible for parcels lost or damaged in transit if you choose not to insure.
All Black Cat products are guarrenteed for 12 months from date of purchase.
For any Warranty claims, please contact us at [email protected] for further details.